Services

Proline has dependable and dedicated Sales and Service Teams to support all the product ranges that it distributes. Its Sales Team has many years of experience in the field to assist you with your purchase and its Service Team ensures that your purchase is delivered and/or installed and then supported during the warranty period and beyond.

Pump and Pool Services
Proline’s experienced Sales Team will assist you with your pump and pool enquiries and works closely with main contractors to ensure you are buying the right equipment for your requirements.

Its Service Team will deliver, install (if required) and service your purchase. Repairs and testing of pumps and pool for correct performance are available using the flow and pressure test bench at Proline’s Workshop. Upon request, the Service Team will also make site visits for an assessment of pump problems and recommend appropriate solutions. Charges are applicable for all the services mentioned and will depend on the complexity of the job.

Barbecue Services
Delivery & Assembly: Proline carries a wide range of barbecues and ample spares for all its models. It sells its barbecues through a wide network of dealer outlets which are conveniently located to the mass consumer. Most of its barbecues are assembled, delivered and installed by the Service Team at no charge and are fully supported during warranty. Weekend deliveries are also available before 12pm with no additional charge. For deliveries outside of available timings, charges will be applicable.

Repairs: The Service Team will repair or refurbish your old barbecue using new replacement spare parts or fabricate parts to make it operational again. Please note that depending on the BBQ model, some parts may not be available or cannot be fabricated.

Disposal of BBQ: Upon request, old barbecues that need to be discarded can be disposed of at a nominal fee. This service is an optional add-on only for customers already having BBQs delivered to their site.

Built-In Projects: Consultations for built-in barbecue pits and special customized barbecue projects are available free of charge. We have gas and electric BBQs available for built-in into your counter.

Other Equipment
In addition to the above products, Proline sells and provides expertise in the service of chainsaws, lawn mowers, mist blowers, brush cutters and other outdoor power equipment.